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Support Specialist and prepare for its exam

Support Specialist and prepare for its exam

In today’s world, the role of IT has become much more impactful than before,

to make your place in this developing and competitive industry it is essential to get a boastful start. Blackberry 10 Support Specialist certification is the one that can boost up your career level.

You can signify your aspiration and knowledge of the BlackBerry solution by receiving the BlackBerry 10 Support Specialist certification. You can register online for this exam. There are over 3000 test locations across the world.

To effectively apply for the BCP-240, it is important to have an overview of the certification. To successfully pass the exam and receive the certificate you will have to pass one exam which will be related to supporting Blackberry 10 devices.

Eligibility Criteria for BlackBerry 10 Support Specialist

There are some requirements which should be fulfilled before applying for the exam:

  • The candidate must have 3 months experience supporting the BlackBerry 10 Devices.
  • The applicant must have the general working knowledge of the BlackBerry devices and their functions.
  • The entrant must have the knowledge of the overall process to obtain access and use the BlackBerry Technical Solutions Center (BTSC).

Test Structure of BCP-240

To start with your exam preparation you should be focused on your skills regarding the support system, as the certification will evaluate and validate the candidates their knowledge and skills who work in the customer contact centers or helpdesk atmospheres.

Following are the steps of the test structure of BCP-240:

  • The exam type will be CBT i.e. Linear Fixed Forms-Live Version.
  • The pass/fail status will be single cut point and be notified instantly after the completion of the test.
  • Test scoring will be based on computer scores.
  • Score report, it will be provided right after the complete marking of the exam.
  • Language is the initial release in English-translation plans for future.
  • The format will cover multiple choices, containing both single and multiple answers.
  • You will get 180 minutes to complete the exam.
  • Number of items will be 100 (70 scored and 30 un-scored).

Note: Acronyms and glossary lists will be given to the candidates during the exam.

Study Areas for the BlackBerry BCP-240 Certification

Following are some of the main themes/topics that will test the candidate’s individual ability, knowledge and skills set

  • Device Deployment 35%
  • Enterprise Device Development 5%
  • Troubleshooting 30%
  • Enterprise Troubleshooting 5%
  • Client Training 15%
  • Upgrade and Maintenance 10%

How to clear the BlackBerry 10 Support Specialist Exam

Therefore, if you want to clear this remarkable certification, proper preparation of the exam, and ample knowledge of the test is essential. Appropriate knowledge of the subject areas is necessary, before applying for the test the candidate should do some homework to successfully complete this exam. Furthermore, you can get information and knowledge about your subjects by thoroughly studying the relevant material available in market or online, it is suggested that updated versions should be studied for the test.

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